Refund policy
We gladly accept any unused items that are in the original packaging and are in re-sellable condition for return or exchange within 30 days of the order date.
RETURN POLICY
- To request a return or exchange (U.S. Residents Only): Click here
- To request an international return or exchange: Click here
- For EU Withdrawl, please complete Click here.
- Merchandise must be returned within 30 days of the order date
- Pre-paid return labels are sent, free of charge, for returns for store credit (US Only)
- Pre-paid return labels are sent, with a $5 handling fee, for returns for a cash refund
- Merchandise must be unused and in perfect condition to qualify for return or exchange
- Merchandise must be accompanied by the original product packaging
- Any merchandise marked "Final Sale" cannot be exchanged or returned
- Original shipping charges are non-refundable
- Received a Defective item? If you believe you have received a defective item, please complete this form so we can resolve this issue immediately
EXCHANGES AND PROCESSING
- Merchandise must be exchanged within 30 days of the order date
- Exchanges will be processed within 2-3 business days after we've received the exchanged item
- Original shipping charges are non-refundable
- Pre-paid return labels are sent, free of charge, for all exchanges (US Only)
- An order can only be exchanged once
COUPON CODES
- If you forget to apply a discount code at checkout we are able to apply the discount code only up to 12 hours after placing the order
- Only one code can be used on a purchase
- Coupon codes cannot be applied to previous purchases, nor can they be retroactively applied after an order has been shipped
If you have a question about a return or exchange, please contact us.