Refund policy

We gladly accept any unused items that are in the original packaging and are in re-sellable condition for return or exchange within 30 days of the order date.

RETURN POLICY

  • To request a return or exchange (U.S. Residents Only): Click here
  • To request an international return or exchange: Click here
  • For EU Withdrawl, please complete Click here.
  • Merchandise must be returned within 30 days of the order date
  • Pre-paid return labels are sent, free of charge, for returns for store credit (US Only)
  • Pre-paid return labels are sent, with a $5 handling fee, for returns for a cash refund
  • Merchandise must be unused and in perfect condition to qualify for return or exchange
  • Merchandise must be accompanied by the original product packaging
  • Any merchandise marked "Final Sale" cannot be exchanged or returned 
  • Original shipping charges are non-refundable
  • Received a Defective item? If you believe you have received a defective item, please complete this form  so we can resolve this issue immediately

EXCHANGES AND PROCESSING

  • Merchandise must be exchanged within 30 days of the order date
  • Exchanges will be processed within 2-3 business days after we've received the exchanged item
  • Original shipping charges are non-refundable
  • Pre-paid return labels are sent, free of charge, for all exchanges (US Only)
  • An order can only be exchanged once 

COUPON CODES

  • If you forget to apply a discount code at checkout we are able to apply the discount code only up to 12 hours after placing the order
  • Only one code can be used on a purchase
  • Coupon codes cannot be applied to previous purchases, nor can they be retroactively applied after an order has been shipped

If you have a question about a return or exchange, please contact us.